Carbonite phone number customer support9/16/2023 (This of course requires that the user's computer be continually connected to the internet, and the speed of the internet connection will impact system performance.) Data is transmitted to the servers using a secure SSL link. Each file is compressed and encrypted using a 128-bit Blowfish encryption before it is sent to remote servers at the company's data centers via the Internet. This client software automatically seeks out new and changed files on the user’s computer and backs them up using incremental backup. Product details Ĭarbonite Online Backup installs a client software program on the user’s computer that operates continuously in the background. Īt one time in its history, Carbonite was named "Best Windows Backup Tool" by Lifehacker, "Labs Winner" by PC Pro, and "Editor's Choice" by NextAdvisor, but received only "two mice" in a MacWorld review putting it second to last. Previously, all online backup services were priced by the gigabyte many other vendors have since changed to an unlimited model.Ĭarbonite offers two separate lines of products: Carbonite Home and Home Office for individuals, families, and one- or two-person businesses and Carbonite Small Business for businesses with three or more computers. Carbonite was the first such service to offer unlimited backup space for a fixed price. It is named after carbonite, the fictional substance used to freeze Han Solo in Star Wars: The Empire Strikes Back. It backs up documents, e-mails, music, photos, and settings. In 2019 it was acquired by Canadian software company OpenText. is an American company that offers an online backup service, available to Windows and macOS users. The acquisition strategy is about using its checkbook to expand the capabilities of the platform to offer a more comprehensive set of tools beyond core backup and recovery.Carbonite, Inc. It has acquired several other companies over the last several years, including buying Mozy from Dell a year ago for $145 million. This is not the first Carbonite acquisition. Webroot has 300,000 customers, according to Carbonite. That lack of overlap could increase its market reach through to the MSP channel. While Carbonite sells mainly through Value Added Resellers (VARs), Webroot’s customers are mainly 14,000 Managed Service Providers (MSPs). The deal not only enhances Carbonite’s backup offering, it gives the company access to a new set of customers. Backup and recovery, combined with endpoint security and threat intelligence, is a differentiated solution that provides one, comprehensive data protection platform,” Ali explained in a statement. “With threats like ransomware evolving daily, our customers and partners are increasingly seeking a more comprehensive solution that is both powerful and easy to use. That will combine with Carbonite’s $296.4 million in revenue for the same time period.Ĭarbonite CEO and president Mohamad Ali saw the deal as a way to expand the Carbonite offering. The private company reported $250 million in revenue for fiscal 2018, according to data provided by Carbonite. The company believes that by combining its cloud backup service with Webroot’s endpoint security tools, it will give customers a more complete solution. Webroot’s history actually predates the cloud, having launched in 1997. Carbonite, the online backup and recovery company based in Boston, announced late yesterday that it will be acquiring Webroot, an endpoint security vendor, for $618.5 million in cash.
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